Enable partners to update subscription logic per product

Currently, all subscription updates are based on the subscription value per cycle. This means that, if a user tries to switch from a monthly 10$ per month contract to a 12-month 8$ per month contract, the marketplace will treat this update operation as a subscription downgrade (10$ per month > 8$ per month). However, depending on the ISV (for example, Microsoft), this operation is considered an upgrade given that the Total Contract Value (TCV) is higher for a 12-month 8$ per month contract compared to a monthly 10$ per month contract (8$ per month*12 > 10$ per month).

With this release, Marketplace Managers can update the subscription logic on a product-per-product basis. To configure the logic, the Marketplace Managers can select one of the following options during the product publication in the newly introduced Subscription Update Logic section:

• Value per cycle - Determines subscription update operation is an upgrade or downgrade based on the value per cycle.
• Total Contract Value (TCV) - Determines subscription update operation is an upgrade or downgrade based on TCV.

Important note

In this release, the subscription update logic of all Microsoft NCE products will be configured to have TCV by default. If a partner does not wish to have this configured in their marketplace, they must reach out to the AppDirect team as soon as the release notes are published (and before the R639 goes live).

Feature enablement

No feature enablement is required. The feature will be available by default in all marketplaces.

Setting enablement

The feature must be configured on a per product basis.

Documentation

Refer to Edit product marketplace settings.